Rules & Policies

Violations and Suspension Regulations
 

Riding without a helmet
Wearing a helmet is mandatory while riding Go-Fly. If you or your passenger operates a Go-Fly without a helmet, you may be suspended or forced to take mandatory training before continuing to use our rental services again. Multiple violations will result in a permanent ban from using our services!


Sharing your account
If you allow anyone else to operate a moped using your account, you will be indefinitely suspended from the rental services.


Riding with a minor (anyone under 18)
If you ride with a passenger who is under 18 years old, you may be suspended or fined for negligence. Multiple violations will lead permanent ban from our platform.


Running red lights or stop signs
If you run a red light or stop sign while operating a moped, you may be suspended or forced to take mandatory training before continuing to use the platform.


Riding on a sidewalk
If you ride on a sidewalk or other pedestrian path, you will be permanently suspended from the platform.


Riding on a major bridge or in a tunnel
If you ride on a bridge or tunnel that is marked as off-limits in the Go-Fly app (all major bridges and all tunnels), you may be suspended.

 

Riding on a highway
If you ride on a highway or any road with a speed limit over 40 miles per hour, you will be permanently suspended from the platform.


Riding in a park or greenspace
If you ride in a park or other green space, you may be suspended or forced to take mandatory training before continuing to use the platform.


Wrong-way down a one-way street
If you ride the wrong way down a one-way street, you may be suspended or forced to take mandatory training before continuing to use the platform.


Reckless driving
If you drive recklessly, you will be permanently suspended from the platform. This includes endangering pedestrians or other motorists, weaving in and out of traffic, speeding through red lights, racing, doing wheelies or donuts, riding with more than one passenger, or any other reckless or irresponsible behavior.